Shipping
& Returns
Shipping Policy
Return & Exchange Policy
To ensure ease of selling and the best possible customer experience, we mandate delivery to all customers via our logistics partners and deduct the shipping cost from the selling price before making a payment to you.
Shipping fee is calculated on actual weight or volumetric weight, whichever is higher. This is to account for items which are lightweight but occupy a lot of shipping space.
Volumetric weight is calculated as below.
"Volumetric Weight (kg) = L*B*H (Length x Breadth x Height)/5000 where LBH are in cm"
Every new seller will be tiered as a Bronze seller. Basis set performance metrics, the seller can move to Silver or Gold tier during the quarterly refresh.
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Log in to Flipkart and go to your Orders tab. Tap or click on Return to create a request.
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Select your applicable reason of return — based on which the option of exchange, where applicable, will appear. Three options will be available